AI lead response agent · English & Spanish

No customer left without an answer, not even at 11 p.m.

An AI agent that answers on WhatsApp and on your website chat, 24/7, in English and Spanish. It replies, asks the questions you would ask, books the appointment, and hands off to your team whatever needs a person.

Replies in seconds, day and nightfixed-price setup; optional maintenance

Clínica Sonrisaen línea · responde al instante
  1. Hola, ¿tienen cita para limpieza dental esta semana?10:47 p. m.
  2. ¡Hola! Soy el asistente de Clínica Sonrisa. Sí tenemos espacio. ¿Me dices tu nombre?10:47 p. m.
  3. María González10:48 p. m.
  4. Gracias, María. Para limpieza tengo estos horarios:10:48 p. m.
  5. Jue 10:00 a. m.Jue 3:30 p. m.Vie 9:00 a. m.
  6. Jueves 10:0010:48 p. m.
  7. Cita confirmadaLimpieza dentalJueves · 10:00 a. m.Te recordamos 24 h antes10:48 p. m.
  8. Lead guardado en el CRM · recepción avisada
Demo con datos ficticios

What the agent does

  • Replies instantly on WhatsApp and on your website chat, including after hours.
  • Asks the questions you would ask to qualify the inquiry: what they need, where, when.
  • Books the appointment on your calendar and sends the confirmation and the reminder.
  • Logs every lead so nothing gets lost between messages.
  • Hands off to your team, with a summary of the conversation, anything that needs a person.

What it does not do

  • It does not answer phone calls: it works on WhatsApp and your website chat.
  • It does not give legal or medical advice. Anything that is advice goes to your team.
  • It never messages anyone who has not written to you first.

How FlowLyt works

Automation, live

Example with fictional data

Automated booking flowWhatsApp · incoming message → AI · classify intent → CRM · create or update lead → Calendar · availability → WhatsApp · confirm → Wait · until 24 h before → WhatsApp · reminderWhatsApp · incomingmessage“Hi, any openingsThursday?” · María G.AI · classify intentintent:book_appointmentCRM · create orupdate leadLead #1042 · source:WhatsAppCalendar ·availabilityThursday 10:00 openWhatsApp · confirm“All set, María:Thursday 10:00.”Wait · until 24 hbefore24 hWhatsApp · reminder“Tomorrow 10:00.Confirm?”Automated booking flowWhatsApp · incoming message → AI · classify intent → CRM · create or update lead → Calendar · availability → WhatsApp · confirm → Wait · until 24 h before → WhatsApp · reminderWhatsApp · incoming message“Hi, any openings Thursday?” · María G.AI · classify intentintent: book_appointmentCRM · create or update leadLead #1042 · source: WhatsAppCalendar · availabilityThursday 10:00 openWhatsApp · confirm“All set, María: Thursday 10:00.”Wait · until 24 h before24 hWhatsApp · reminder“Tomorrow 10:00. Confirm?”
  1. WhatsApp · incoming message: “Hi, any openings Thursday?” · María G.
  2. AI · classify intent: intent: book_appointment
  3. CRM · create or update lead: Lead #1042 · source: WhatsApp
  4. Calendar · availability: Thursday 10:00 open
  5. WhatsApp · confirm: “All set, María: Thursday 10:00.”
  6. Wait · until 24 h before: 24 h
  7. WhatsApp · reminder: “Tomorrow 10:00. Confirm?”

By industry

Examples by industry

Clinics and dental offices

The agent answers hours, location and services, books the appointment and sends a reminder the day before. Anything clinical goes to your team.

  • “Any openings Thursday?” → availability, booking and confirmation
  • Reminder 24 h before, with an option to reschedule

Law firms

The agent takes the initial inquiry, asks the basics (case type, city, preferred language) and books the consultation with the attorney. It never comments on the case.

  • Weekend inquiries answered the same day
  • The attorney gets a summary before the call

Also for law firms

Books the consultation without commenting on the case.

The agent asks the basics, makes clear an attorney reviews every case and books the initial consultation.

Despacho Ejemplo Lawen línea · responde al instante
  1. Buenas, necesito ayuda con un caso de inmigración. ¿Atienden en español?9:12 p. m.
  2. Sí, atendemos en español. Para agendar tu consulta: ¿en qué ciudad estás y qué tipo de trámite es?9:12 p. m.
  3. Houston. Es una petición familiar.9:13 p. m.
  4. Gracias. Un abogado revisa cada caso; no puedo darte asesoría por aquí. Tengo consulta inicial:9:13 p. m.
  5. Lun 9:00 a. m.Lun 2:00 p. m.Mar 11:00 a. m.
  6. Lunes 2:009:14 p. m.
  7. Consulta agendadaPetición familiar · HoustonLunes · 2:00 p. m.El abogado recibe el resumen9:14 p. m.
  8. Lead guardado en el CRM · abogado avisado
Demo con datos ficticios

Dudas

FAQ

How much does it cost?

It depends on the channels (WhatsApp, web chat) and the systems it connects to (calendar, CRM). That's why we don't sell packages: after the 15-minute call you get a proposal with a fixed price for setup and, if you want it, monthly maintenance. Think about what each unanswered inquiry costs you today.

Does it work with my WhatsApp number?

It works with WhatsApp Business. We review your case before setup to choose the right connection.

What if the customer wants to talk to a person?

The agent alerts your team with a summary of the conversation and tells the customer a person will reply.

Do you work in Spanish?

Yes. The agent answers in the language the customer writes in, English or Spanish, and we can work with you in either language.

Contact

Let’s talk for 15 minutes

Tell us what service you offer and in which city. Our team replies in English (or Spanish, if you prefer) within 48 hours.

We only use your details to reply to you.

Message us